COVID-19 Update

Updated : August 6th, 2020

Safety Protocols

Our first priority is to deliver high-quality programming while keeping all children and staff safe. With that in mind, the Club has adopted rules to meet government guidelines and protocols. Over the next few weeks, we will provide more details for you. In the meantime, here are a few of the important components:

• Groups- program participants and staff will be placed in groups of 10 or less;
• COVID-19 response plan to be implemented if a participant, parent/ guardian or staff are exposed to COVID-19;
• Screening- all staff and program participants will be screened before entry. Anyone feeling unwell must stay home;
• Daily attendance records are always part of the program and will be revised to support contact tracing by the Health Unit if needed;
• Cleaning- our facility has been thoroughly cleaned and disinfected; cleaning protocols will meet or exceed provincial standards;
• Drop-off and pick-up of program participants will be designed to facilitate physical distancing.

In addition, the rules below have been established:
• Outdoor programming will be encouraged as much as possible;
• Groups will have specific room and equipment assignments with no crossover;
• Supplies and equipment that cannot be easily disinfected will be removed;
• Program participants will be encouraged to maintain social distance;
• Hand hygiene will be encouraged and additional hand washing stations provided;
• Supervisors will be in place to monitor social distancing, safety, quality of programming, hand hygiene, support staff and other related needs;

Return to Operations FAQ

How can you ensure my child’s safety while attending programs? 
This is a vital question and one the Club takes very seriously.  The Club received Public Health approval to offer in-person programming after reviewing our COVID-19 protocol and policies to support a safe environment. 

What if my child has a symptom in the morning, and I plan to keep them at home? Can they return to care the next day if the symptom is gone?
The Health Unit has recommended that they get a COVID-19 test or isolate for 14 days. Your child will also need to pass our screening on their return before they can return to the program.

 What will happen if a child attends and is showing flu-like symptoms? 
Based on Public Health guidelines, our staff are monitoring children throughout program hours for any change in wellness.  If a staff member or child shows any of the following symptoms, they will be sent home immediately:  fever, cough, difficulty breathing, muscle aches, chills, headache, sore throat, runny nose, loss of taste/smell, vomiting, diarrhea, pink eye, stomach ache. 

If a child becomes sick while in a program, they will be isolated in a designated room where they are monitored from a physical distance of 2 metres.  Caregivers will be called to pick up the child, and the Health Unit will be notified.   All items that they touched will be cleaned and disinfected.  

If a child has been excluded from the program due to an observed symptom of ill health while in attendance at the program, the child will be encouraged to be tested for COVID-19.  If the test results are negative, the child has been 24 hours without symptoms and can provide documented proof of negative test results and then they will be allowed to return.  If the family is not comfortable completing a COVID-19 test, the Club will not be able to offer service for 14 days from the onset and will seek continued feedback from public health.

Siblings or other family members, of the child that is symptomatic, who reside in the same household must be excluded from care until the child is permitted to return.
If a child is home and on antibiotics. The child is required to stay home until they are finished all their antibiotics, and have no symptoms present, and they have received clearance from a doctor that they are well enough to attend or return to care. Public Health has informed the Club that when a child is on antibiotics, their immune system is lower.

Staff and Supervisors will continue to follow and seek advice from local public health on any further steps up to and including temporary closure of the centre and possible additional quarantines. 

Any days missed due to COVID-19 testing and/or illness will be refunded. 

Will staff be wearing masks? 
Staff will be mandated to wear a mask when they are implementing screening procedures, when leading a camp or childcare group inside, when caring for a sick child, or whenever social distancing of 2 metres cannot be maintained. 

Will children need to wear masks? 
Face coverings (non-medical masks) will be used if physical distancing of at least 2-metres cannot be maintained. Consideration will be given to participants when face coverings are not tolerated due to by underlying health, behaviour issues or beliefs.  The Club will provide masks, but families may choose to send a mask with their child.  Families can also choose whether their child keeps the same mask all week and launders the mask at home each night, or if their child receives a freshly laundered each morning when they arrive at the Club.   

What do I need to send with my child to camp? 
Children will be asked to bring sunscreen, a water bottle, lunch, snacks, towel and bathing suit. 

How many children will you be able to accommodate in your programs? 
According to government guidelines, children and staff will be placed in groups of 10 or less day over day.  This means that camp groups will include 9 children and one leader.  There will not be the ability to accommodate additional participants, including volunteers.  We can accommodate 4 camp groups.   

How will the Club decide who receives spots where there is greater demand? 
Summer camp registrations will be accepted on a first-come, first-served basis.   
Childcare families are being surveyed to determine their needs. To align with government guidelines at this time, we will have a limited number of childcare spaces available. 

My child requires Enhanced staff support.  Why will you not allow my child to register for camp? 
Provincial government regulations for summer camps limit the size of each group to 10, including staff.  To provide an opportunity for as many children to participate in camp, as possible, we have decided to compose each camp group of 9 children and one leader.  This is certainly not the situation we prefer, and we will continue to watch for changes in provincial guidelines. Please contact if you are interested in applying for respite support.

Will subsidies be available? 
Families can contact the City of Kawartha Lakes to apply for fee subsidy. Click here for more information offered by the City of Kawartha Lakes. Applications for Club subsidies will be accepted according to the normal process. 

How will you ensure that food preparation is safe? 
Kitchen staff will be the only employees permitted into the kitchen during program hours, unless in the case of an emergency. Kitchen staff will follow regular public health and food handling policies and procedures as well as increasing the sanitizing of kitchen materials, surfaces, carts, etc.  Kitchen staff will prepare all meals and snacks; they will deliver to the rooms and leave the carts outside of rooms. 

What will you be doing to ensure the facility is clean and disinfected? 
All supplies and equipment that cannot be adequately disinfected, such as pillows and stuffed animals, have been removed from the program area.  All high touch areas, such as doorknobs and light switches, will be cleaned and disinfected at a minimum, twice daily, and as often as necessary (e.g. when visibly dirty, or contaminated with body fluids).  All low touch areas, such as walls and floors, must be cleaned and disinfected at a minimum once daily and as often as necessary (e.g. when visibly dirty, or contaminated with body fluids). Cleaning staff will wear appropriate PPE and use approved products. Cleaning and disinfecting logs will be maintained in all areas. 

When will you open the Splash Pad? 
Unfortunately, due to Public Health guidelines, including capacity limits, the Club will not be able to open the Splash Pad for public use at this time.  The Splash Pad will operate only for Club summer camps and licensed childcare so that we can meet provincial guidelines on group sizes of 10 and cleaning and disinfecting standards. 

Can people use the playground, basketball courts and other outdoor facilities? 
During Club hours from 6:30 am to 5 pm (Licensed Child Care will operate until 6:00 pm), all outdoor facilities will be closed to the public.  In addition, the large playground structure on our property will not be open as it is not possible for the Club to monitor use and meet Public Health guidelines.  After hours, if the public is accessing the basketball courts, they should follow Public Health guidelines regarding physical distancing and City of Kawartha Lakes noise regulations. 

When will you offer outdoor soccer? 
Unfortunately, this year we will not be offering the outdoor soccer program but look forward to seeing everyone during our 2021 season.   

What about Peterborough summer camp? 
As the Club does not own a facility in Peterborough, we are not able to confirm our camp offering at this time.  We are working with our partners in Peterborough to determine whether we can safely offer a program. 

Can you tell me about the virtual summer camp offering? 
 The Club is pleased to be able to offer a Virtual Summer Specialty Camp Experience to the community through the support of the Jays Care Foundation. Check out for more details.

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